Thank you for choosing Moxie Archery and for registering your new bow. Please see the warranty information below.
Limited Lifetime Warranty
If, in Moxie Archery’s sole discretion, the product is defective or fails to conform to thewarranted specifications, Moxie Archery will repair and/or replace (at Moxie Archery’s option)the product. This is your exclusive remedy for defective or non-conforming products.
How to obtain a warranty service:
1. Deliver the allegedly defective product to an authorized Moxie Archery dealer (“Dealer”) witha detailed description of the issue(s) with the product. Dealer information can be obtainedthrough our online dealer locator at www.moxiearchery.com or by calling us direct at (888) 758-9269. If there is not a Dealer within reasonable driving distance (100 miles or less), the product can be shipped to the Dealer of Purchaser’s choice.
2. Our knowledgeable Dealer will then walk you through the repair process, if necessary,contacting Moxie Archery for assistance. Please note: Dealers may charge for service work that accompanies warranty fulfillment.
3. If the product is unable to be fixed at the Dealer, it will need to be returned to Moxie Archery via the Dealer.
4. The Dealer must call and obtain a Return Authorization Number (“RA number”) andshipping address to the nearest factory service center prior to the product being shipped. TheRA Number must be clearly placed on the outside of the shipping box.
5. The product must be packed with a copy of the dated purchase receipt, dealer address and telephone number, customer information (including name, address and phone), explanation of the issue(s), RA Number and any other information Moxie Archery requests as part of there turn authorization process (such as any return authorization form you receive) in a sturdy packing material.
6. Ship the product and the other required items to the Moxie Archery factory service addressreceived by Dealer.
7. Purchaser must pay for any shipping and insurance charges to deliver the product to MoxieArchery. Purchaser assumes all risk of loss and/or damage to the product until it arrives atMoxie Archery. Moxie Archery will pay for ground shipping of the new or repaired product back to Purchaser at the address provided by Purchaser and assumes all risk of loss or damage to the product until it arrives at the specified address.
Purchaser must request and pay for any other shipping method. If Moxie Archery reasonablydetermines that the product has failed to meet the standards of the warranty, Purchaser will beliable for the cost of return shipment to Purchaser. Moxie Archery may require payment ofsuch costs before returning the product. The risk of loss or damage shall remain withPurchaser, notwithstanding Moxie Archery’s possession of the product. If the product is notshipped through an authorized dealer, Moxie Archery has the right to refuse shipment.
Disclaimer and other provisions....
Except as specifically stated in this limited lifetime warranty and except for the implied
warranties of merchantability and fitness for a particular purpose to the extent imposed by law,or other warranties that applicable law does not permit to be disclaimed Moxie Archery makesno other warranties and disclaims any other warranties, whether express or implied. Exceptwhere such limitation is prohibited by law, in no case will Moxie Archery have any liability forany incidental, consequential, punitive, indirect, or other damages, including damages for loss ofuse, loss of direct or indirect profits, or loss of opportunity, even if it is aware of the possibilityof such damages. In any case, Moxie Archery’s liability will be limited to the total amountactually and originally paid at retail for the product. Some states or other jurisdictions do notallow the exclusion or limitation of incidental or consequential damages, so the above limitationmay not apply to you. Each of these disclaimers is in addition to, and does not reduce the effectof, any other disclaimer. No Dealer has the authority to change this warranty. No event that voids this warranty will have any effect on these disclaimers or limitations of liability.
Applicable Law. Where not prohibited by the law of the jurisdiction in which the product is supplied to you, the laws of the State of Michigan and of the United States of America will govern this limited warranty, without regard to conflict-of-law principles.
If, in Moxie Archery’s sole discretion, the product is defective or fails to conform to thewarranted specifications, Moxie Archery will repair and/or replace (at Moxie Archery’s option)the product. This is your exclusive remedy for defective or non-conforming products.
How to obtain a warranty service:
1. Deliver the allegedly defective product to an authorized Moxie Archery dealer (“Dealer”) witha detailed description of the issue(s) with the product. Dealer information can be obtainedthrough our online dealer locator at www.moxiearchery.com or by calling us direct at (888) 758-9269. If there is not a Dealer within reasonable driving distance (100 miles or less), the product can be shipped to the Dealer of Purchaser’s choice.
2. Our knowledgeable Dealer will then walk you through the repair process, if necessary,contacting Moxie Archery for assistance. Please note: Dealers may charge for service work that accompanies warranty fulfillment.
3. If the product is unable to be fixed at the Dealer, it will need to be returned to Moxie Archery via the Dealer.
4. The Dealer must call and obtain a Return Authorization Number (“RA number”) andshipping address to the nearest factory service center prior to the product being shipped. TheRA Number must be clearly placed on the outside of the shipping box.
5. The product must be packed with a copy of the dated purchase receipt, dealer address and telephone number, customer information (including name, address and phone), explanation of the issue(s), RA Number and any other information Moxie Archery requests as part of there turn authorization process (such as any return authorization form you receive) in a sturdy packing material.
6. Ship the product and the other required items to the Moxie Archery factory service addressreceived by Dealer.
7. Purchaser must pay for any shipping and insurance charges to deliver the product to MoxieArchery. Purchaser assumes all risk of loss and/or damage to the product until it arrives atMoxie Archery. Moxie Archery will pay for ground shipping of the new or repaired product back to Purchaser at the address provided by Purchaser and assumes all risk of loss or damage to the product until it arrives at the specified address.
Purchaser must request and pay for any other shipping method. If Moxie Archery reasonablydetermines that the product has failed to meet the standards of the warranty, Purchaser will beliable for the cost of return shipment to Purchaser. Moxie Archery may require payment ofsuch costs before returning the product. The risk of loss or damage shall remain withPurchaser, notwithstanding Moxie Archery’s possession of the product. If the product is notshipped through an authorized dealer, Moxie Archery has the right to refuse shipment.
Disclaimer and other provisions....
Except as specifically stated in this limited lifetime warranty and except for the implied
warranties of merchantability and fitness for a particular purpose to the extent imposed by law,or other warranties that applicable law does not permit to be disclaimed Moxie Archery makesno other warranties and disclaims any other warranties, whether express or implied. Exceptwhere such limitation is prohibited by law, in no case will Moxie Archery have any liability forany incidental, consequential, punitive, indirect, or other damages, including damages for loss ofuse, loss of direct or indirect profits, or loss of opportunity, even if it is aware of the possibilityof such damages. In any case, Moxie Archery’s liability will be limited to the total amountactually and originally paid at retail for the product. Some states or other jurisdictions do notallow the exclusion or limitation of incidental or consequential damages, so the above limitationmay not apply to you. Each of these disclaimers is in addition to, and does not reduce the effectof, any other disclaimer. No Dealer has the authority to change this warranty. No event that voids this warranty will have any effect on these disclaimers or limitations of liability.
Applicable Law. Where not prohibited by the law of the jurisdiction in which the product is supplied to you, the laws of the State of Michigan and of the United States of America will govern this limited warranty, without regard to conflict-of-law principles.